A Better Day

Alright! Things are happening. In the morning on my way to work I get an SMS from Karilyn, our personal Mumbai expat guide, who tells me that all I need to do to get gas in my apartment is have the building’s doorman flag one of those gas delivery guys on the bicycle down. (Thanks!)

Of course, this was after I had already gone, for a third time, to the gas distribution office, where they promised gas is on the way. My driver even insisted to have a word with them himself. So when I got that SMS, I tried to get his confirmation – it took a little while, but eventually he enthusiastically exclaimed: “Yes Yes, Sir, bicycle much cheaper, watchman smart man, 10 rupees tip! Bicycle no salary, 2 rupees commission!”

Ok, so that makes a lot of sense. Screw that office and their customer number!

Then, at work, I get a call from the long lost furniture guy. The furniture is ready for delivery in the evening. As it happens, when I got home, not only did I have new big shiny (ok, I exaggerate) gas cylinders, but I also had some yummy food in the fridge. So I thought, I should go with the swing of things and call the TV guy, who had never showed up to install digital cable. Amazingly enough, he said, his guys will be over in ten minutes.

Alright, so it wasn’t 10 minutes but more like an hour and a half, but they showed up – incidentally pretty much as the same time as the furniture guy. So the house was full and the confusion complete, when the TV guys asked where’s the computer? I didn’t quite get what they needed a computer for, but it turns out that the cable guys were under the impression I want internet cable access. Well, apparently some sort of typical misunderstanding, but I couldn’t argue with that and just said: “Sure, who cares about digital TV, just give me your broadband cable internet access – how fast is it?” – “64 kilobytes, Sir” – “You have something a little faster?” – “Yes, 128 kilobytes, Sir” – “How about 256?” – “Yes, we have, too, Sir” – “Alright, if that’s the fastest, I want that.”

So while the two cable guys started playing around with my router settings, etc., the furniture guy, his sister, and their cab driver were spreading out the furniture on the terrace, four chairs and two little tables, with gorgeous wood carvings and golden inlays. At least I think it’s gorgeous, because our terrace was a bit dark already. But then I noticed that one table was smaller with the other table, so I asked what happened here, how come this is smaller? I couldn’t really get a straight answer or explanation, aside from an unsuccessful attempt at convincing me that that was what we had wanted, so I said, ok, you can either come back with a table a bigger size, or you’ll have to give me a discount.

In reality, I found this more amusing than anything else, but I am kind of starting to like this whole bargaining business. Anyways, so the response was that they can make another table with the same size, but it would be a different design. Smart move on their part, because even though there was zero logic to that, I didn’t really want to risk getting a plywood table top in exchange, so I said, ok, I’ll keep it, but I am not paying 10,500 rupees (which was the originally agreed on total). Ok, so the game begins, but these guys are pretty good and I knew I’d lose, especially after I then started with a half arsed counter offer of 10,000 rupees.

Of course, they looked very shocked, and just said: “500 rupees less? No, Sir, impossible!” – “Ok, how much?” – “200” – “300” – “No, Sir, impossible, 200” – “250”, at which point everybody was pretty much laughing. “No, Sir, impossible, 200.” Alright, so I give them 10,500, because I didn’t have exact change and I ask, so do you have 200 rupees change? Well, of course they didn’t, so the whole bargaining procedure was completely useless, and that really made me laugh. Alright then, what the hell! So they took the money, everybody is smiling and then, as they are walking out, he asks, “Oh, and taxi money!” Well, that was a nice try, because I know we had argued about free delivery weeks ago, and they had eventually agreed, and so I just said, no way, that was included, and so they didn’t argue with that and off they went.

Meanwhile, the cable guys had real problems with my router, so eventually they gave up and connected my computer directly. Fine, I’ll figure it out myself. So we started a little test drive – and it turns out that 256 kilobytes broadband connection actually manages a blazing fast speed of 90 kilobytes per second. Well, that’s pretty shitty, but for now it’s better than nothing. Plus, they are coming back for the digital TV setup tomorrow afternoon.

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